Effective Date: September 10th, 2026
Last Updated: September 10th, 2026
Piluso Technologies LLC (“we,” “us,” or “our”) operates the website piluso.tech (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or interact with our SMS/text messaging program.
By using our Site or opting in to our messaging program, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Information you provide when creating an account or submitting a form.
- Usage Data: Information about how you interact with our Site, such as IP address, browser type, pages visited, and time spent on the Site.
- Mobile Phone Numbers: Collected when you voluntarily opt in to receive SMS text messages from us (e.g., via a web form, checkbox, or keyword text-in).
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Site and services
- Respond to inquiries and provide customer support
- Send you requested information, updates, or notifications
- Send SMS/text messages you have opted in to receive (see Section 4 below)
- Improve our Site and develop new features
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who perform services on our behalf (e.g., hosting providers, payment processors, SMS delivery platforms like Twilio), under contractual obligations to protect your data.
- Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, sale of assets, or acquisition, subject to standard confidentiality arrangements.
3.1 SMS/Text Messaging Data — No Sharing for Marketing or Promotional Purposes
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process (including your mobile phone number) will not be shared with any third parties for their own marketing purposes. This information is used solely to deliver the messaging program you have opted into. Sharing of mobile opt-in data with subprocessors (such as our SMS platform provider) for the sole purpose of facilitating message delivery does not constitute sharing for marketing purposes.
All other categories of personal information may be shared with third parties as described elsewhere in this Privacy Policy, subject to applicable law.
4. SMS/Text Messaging Program
By opting in to receive text messages from us, you agree to the following terms:
- Program Description: You may receive messages related to appointment reminders, order updates, internal promotional offers and customer service.
- Message Frequency: Message frequency varies. You can expect to receive up to 2 messages per week, depending on your interactions with us.
- Message and Data Rates: Message and data rates may apply. Charges may be assessed by your mobile carrier depending on your plan.
- Opt-Out: You can opt out of receiving messages at any time by replying STOP to any message. After you send “STOP,” we will send you a confirmation message, and you will no longer receive messages from us unless you opt in again.
- Help: For help, reply HELP to any message, or contact us at support@piluso.tech.
- Supported Carriers: Carriers are not liable for delayed or undelivered messages.
- Consent Not Required for Purchase: Consent to receive text messages is not a condition of any purchase.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing behavior on our Site. You can control cookie preferences through your browser settings.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our Site and messaging program are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date and will be effective as soon as it is posted.
11. Contact Us
If you have questions about this Privacy Policy or our SMS program, please contact us at:
Piluso Technologies LLC
Bloomsbury, NJ 08804
Email: privacy@piluso.tech